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Shipping & Logistics
Incoterms, export documents, import responsibility, battery transport and arrival checks.
Which Incoterms can be quoted for solar equipment shipments?
FOB, CFR and CIF are commonly discussed for sea freight; other Incoterms may be considered where appropriate. The agreed Incoterm must state the Incoterms® 2020 rule and the named port or place. It defines delivery, cost and risk allocation, but it does not replace a sales contract, insurance decision or import-compliance check.
Should I use FCL, LCL or phased shipments?
The suitable method depends on cargo volume, packaging, destination, transit risk, delivery sequence and budget. Full-container loads are often more practical for large module or battery orders; smaller or mixed orders need a freight and handling review. We can quote options after the packing plan and destination are known.
Which shipping and export documents are normally provided?
Typical commercial-shipment documents include a commercial invoice, packing list and bill of lading or airway bill. A certificate of origin, insurance document, inspection record or product documents may be required depending on the agreed terms and destination. The importer should confirm country-specific customs and language requirements before shipment.
Who is responsible for import permits, duties and customs clearance?
Responsibility depends on the agreed Incoterm and contract, but the buyer or importer normally needs to confirm local registrations, permits, duties, taxes, grid approvals and customs-broker requirements before ordering. We can provide agreed shipment documents; we do not guarantee a customs or regulatory outcome in a destination country.
What is different about shipping lithium battery storage products?
Battery transport can require model-specific dangerous-goods classification, packaging, marking and documents. A UN 38.3 test summary must be available from the manufacturer or distributor for the relevant cell or battery type, while carrier and destination requirements may add further conditions. Confirm the exact battery model, route and transport mode early.
What should I do if cargo appears damaged on arrival?
Inspect visible packaging and quantities at handover where possible. Record exceptions with the carrier or receiving party, take clear photos of packaging, labels and affected goods, retain the packaging, and notify the relevant carrier, insurer and us promptly. The available remedy depends on the agreed terms, carrier record and inspection evidence.